We're here to help.
TuckedIn is built by a small team. If something's not working or you have a question, reach out directly.
Contact us
Email: support@tuckedinapp.com
We try to reply within one business day.
Common questions
How do I cancel my subscription?
Open the app, go to Settings, and tap Manage Subscription. Cancellation takes effect at the end of your current billing period — you keep access until then. If you subscribed through the App Store, you can also cancel via your Apple ID Subscriptions in iOS Settings.
Refunds.
Subscription fees are generally non-refundable except where required by law. If you subscribed through the App Store, refund requests are handled by Apple at reportaproblem.apple.com. For all other refund inquiries, email us — we'll review case by case. See our Terms of Service for the full policy.
I forgot my password.
Tap “Forgot password?” on the sign-in screen to get a reset link. If the link doesn't work, email us and we'll reset it manually.
My child's episode didn't arrive.
Pull down on the Library screen to refresh. If it still isn't there, email us with your child's name and we'll look into it directly.
Can I change my child's bedtime or age?
Yes — open the app, go to Settings, and tap on Age Group or Bedtime to edit.
Do you collect data about my child?
No personal data from children is collected. See our Privacy Policy for details.